POLICIES
Cancellation, Refunds, Withdrawal
Cancellation: In the unlikely event that a scheduled training course must be canceled, registrants will be notified of the cancellation no less than one week prior to the scheduled course start date and registrants will be granted a full refund or may choose to enroll in an upcoming session. Students may cancel a course enrollment at any time before entering the learning platform and receive a full refund minus credit card processing fees.
Refunds: If circumstances prevent you from participating in the professional coach training or continuing education course in which you have enrolled and submitted payment, please let us know within the following time frames in order to receive a refund or partial refund less any credit card processing fees:
• Days 1 through 3 after enrollment = 100%
• Days 4 through 10 after enrollment = 50%
• Days 11 through 21 after enrollment = 25%
• Day 22 after enrollment and beyond = 0%
Withdrawal: The refund policy for withdrawal are set forth above. If circumstances prevent you from completing a course in which you have enrolled and you would like us to hold your enrollment for a future date or would like us to extend your time in the learning platform, please notify us in writing by email and we will be happy to hold your enrollment spot for a future date or extend your time in the learning platform.
PAYMENT METHOD
Unless otherwise stated in the course description, you will be connected to either PayPal, Stripe or other recognized third party registration and payment service, to register and purchase Barnabas Institute courses.
All major credit cards and ACH transfer are accepted.
NONDISCRIMINATION POLICY
Barnabas Institute of Professional Coaching does not discriminate on the basis of race, gender, religion, sexual orientation or for any other reason.
AMERICANS WITH DISABILITIES ACT (ADA) POLICY
Barnabas Institute will consider all reasonable accommodation requests and will provide reasonable accommodation to persons otherwise qualified, inasmuch as the reasonable accommodation does not constitute an undue burden or fundamental alteration for implementation. If you have a disability as defined in the Americans with Disabilities Act, please contact us by phone, email or through the website to request a Reasonable Accommodation Request Form. Participants who fail submit a request for reasonable accommodation may be delayed in course participation or may not receive an accommodation for disabilities. Reasonable Accommodations will begin after a submitted request is approved and implemented.
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PRIVACY POLICY
Barnabas Institute will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or to connect you to our third party training and payment platforms. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Our site may, from time to time, contain links to and from our third party payment and training platforms, PayPal, Square, TalentLMS, WIX, Google, Fyrebox or their subsidiaries and group companies, for access to enrollment forms, training materials and online payment. Please note that these companies have their own privacy policies and have taken numerous steps to ensure that personal data is processed confidentially, accurately and securely; however, Barnabas Institute does not accept any responsibility or liability for those policies or processes. You may check their policies before submitting any personal data.
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SAFETY SECURITY
Barnabas Institute takes precautions to protect your information. For payment purposes and access to training materials we have partnered with PayPal, Stripe, WIX, Fyrebox and TalentLMS online learning platform. When you submit sensitive information (such as credit card data) via the platforms, PayPal, Stripe, WIX, Fyrebox and TalentLMS have implemented encryption and transmittal procedures intended to protect your information both online and offline. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. For more information about security, please visit their respective websites. If you need assistance, please let us know.
CERTIFIED PROFESSIONAL COACH CREDENTIALING
Barnabas Institute is an officially registered training school approved by the Missouri Department of Higher Education and Workforce Development and offers a professional coaching credential to students who meet the CPC eligibility requirements and successfully complete a professional training program. Students may elect to apply as Candidates for the Certified Professional Coach credential and must pass the CPC Examination with a passing score of 70% or higher. The CPC Exam assesses knowledge in the following competency areas: Ethics and Regulatory Guidelines; Coaching Knowledge and Applications; Use of Assessments; Coaching Practice Management. CPC Candidates must also provide a professional endorsement and verification of 30 hours of coaching experience. Application and exam fees are $145. The annual credential maintenance fee is $40.
